FAQs

WHEN WILL MY ORDER BE DELIVERED?

Processing: 1-3 days

Shipping (US Only): 5-7 days

Shipping (others): 1-3 weeks

When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us HERE.

If your order hasn't shipped throughout the regular time frame, please reach out to us! We'll resolve any outstanding issues asap. Please see all of our detailed shipping info HERE

Email - support@teebouti.com

HOW DO I TRACK THE STATUS OF MY ORDER?

Please visit our Order Tracking Page to track the status and location of your order.

I RECEIVED MY TRACKING DETAILS, BUT IT DOESN'T SHOW ANY MOVEMENT! WHAT SHOULD I DO?

If it has been more than two days since your order has been shipped and movement is not reflected on the shipper's website or it has been more than 48 hours since the last tracking update, please contact us at support@austinhoodie.com and we'll do everything we can to resolve the issue for you!

WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All U.S. and International orders are shipped via USPS and FedEx.

ARE THERE DUTIES FOR INTERNATIONAL ORDERS?

Depending on the country of residence, you may have to pay fees! Please ask us about your specific country so we can confirm for you!